BR-800 driver problems--anyone help

[pjd1]

Try downloading the drivers from the roland website !! This may work for you and they will be updated ..

Dunny

http://www.roland.co.uk/products/productdetails.aspx?p=1068&tab=Downloads

[Daviram]

Thanks. But I've tested with these drivers and the problem persists. I'm using a card reader to convert the files to wave format.

Try downloading the drivers from the roland website !! This may work for you and they will be updated ..

Dunny

http://www.roland.co.uk/products/productdetails.aspx?p=1068&tab=Downloads

[64Guitars]

I have the Boss BR-800 and am having problems with drivers for Windows 7.
As an audio interface operates normally. However, the wave converter functions and the backup does not respond.

My guess is that the drivers are only needed for the audio interface and control surface features. So, try uninstalling the drivers. If you still have trouble connecting, then the problem is most likely with Windows 7 rather than the Roland drivers. In that case, search the Windows forums for USB info and/or contact Microsoft tech support.

On the other hand, if the problem goes away when the Roland drivers are uninstalled, that would suggest that the drivers are interfering with Windows 7's USB connectivity. If that's the case, contact Roland tech support and tell them that you have trouble connecting when the drivers are installed but no trouble when they're uninstalled.

[Daviram]

Thanks, 64.

I will follow your tips.

I have the Boss BR-800 and am having problems with drivers for Windows 7.
As an audio interface operates normally. However, the wave converter functions and the backup does not respond.

My guess is that the drivers are only needed for the audio interface and control surface features. So, try uninstalling the drivers. If you still have trouble connecting, then the problem is most likely with Windows 7 rather than the Roland drivers. In that case, search the Windows forums for USB info and/or contact Microsoft tech support.

On the other hand, if the problem goes away when the Roland drivers are uninstalled, that would suggest that the drivers are interfering with Windows 7's USB connectivity. If that's the case, contact Roland tech support and tell them that you have trouble connecting when the drivers are installed but no trouble when they're uninstalled.

[Daviram]

Hello. I'm new here.
I have the Boss BR-800 and am having problems with drivers for Windows 7.
As an audio interface operates normally. However, the wave converter functions and the backup does not respond.
Sometimes it connects and shows the corresponding unit, but generally gives error.
In addition, sometimes the windows says the file structure of the card is incorrect and asks if I want to correct.
I swapped the cards and the problem persists.
I tested a computer with Windows XP and Linux (Ubuntu), and there usually works.
I've tested procedures that have been posted here for Windows Vista, but to no avail.
The problem seems to be the driver of Windows 7.
Anyone know any tips or solution to this problem?

Thanks.

Hello everybody. I solved the problem with the firmware update to version 1.06.

This link: http://www.bossus.com/support/downloads_updates/eula.php?FileName=BR800_sys_v106.zip

Thank you all.

[64Guitars]

Thanks for the tip, Daviram. I didn't know that an update was available for the BR-800.

More info here:

http://www.roland.com/products/en/_support/dld.cfm?PRODUCT=BR-800&iRcId=53143175&dsp=1

According to that page, the problem it fixes is "BR-800 might not work correctly when connecting to a personal computer on the USB storage mode."

Sounds like an important update for all BR-800 users to avoid problems with USB.