New Micro BR isn't working

[baddolphin]

When I do that I get

:No File!
00:00:00 100%

PS- I was going to call Boss support, but it doesn't look like they have phone support for this product (no Support phone number in the Manual nor on their web site).  I could just assume all is well and that they simply gave me a blank SD card or something, and put the other card in and see if it will format, but I'd feel a lot better if I knew for sure that the problem isn't something else.

[launched]

When I do that I get

:No File!
00:00:00 100%

I think your card is empty - If there are no additional songs and no mp3, most likely the card has been initialized.

Maybe take 64Guitar's advice and use the Original Factory Data link?

Mark

[64Guitars]

Where did you buy your Micro BR? Is it used or reconditioned? I believe that all new BRs from Roland come with a 128MB memory card that includes the demo song. You might want to check with Roland. If you believed that you purchased a brand new Micro BR, I'd be concerned that the dealer may have actually sold you a reconditioned unit or store demo that was carefully repackaged.

The demo song itself isn't a big deal as you can download it from the link I posted in an earlier message in this topic. I just don't like the idea that somebody might be selling used/reconditioned Micro BRs as new. So check with Roland and ask them how it's possible that a brand new Micro BR does not include the demo song. If they say that it's not possible, then you might want to have a word with your dealer.

[baddolphin]

Once I registered with my address and phone number etc. it let me see their support phone numbers. 

I called them, they concluded that the card does NOT contain the demo song, and basically said "it's not important."  The support rep didn't even know whether the SD card was supposed to have already been physically installed, or if it ships uninstalled elsewhere in the packaging (the card was already physically installed).  I wasn't impressed by the support.

Anyways, I bought it new from a Sam Ash Music store brand new, and nothing about the packaging raised any alarms with me.  I just installed a 2G Sandisk card in its place (I know it can only "see" 1G) and it seems to have initialized okay.  So I guess I'll find a recording tutorial and see how it goes!  Thanks.

[baddolphin]

Postscript: It works.  It works well.  I followed the "first steps" and this thing is...

AWESOME

I'm already beyond satisfied, and that's after fifteen minutes of use.  I couldn't be more pleased!  Insert screams of joy here.  Thanks for the help.

[Ted]

Insert screams of joy here.

No. You insert screams of joy here!  Upload an MP3 so we can hear 'em.

[launched]

Glad you got rigged up - Let the fun begin!!

Mark