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Author Topic: BR-800 driver problems--anyone help  (Read 5813 times)
Facemask93
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« on: October 22, 2010, 03:34:07 pm »

Right , this is pissing me off big time now , ever since i purchased my BR-800 i have had minor problems with making the computer recognize the recorder , the last couple of days things have gone totally downhill , the first sign of trouble was , after trying to connect , using usb , then wave converter ,  the message , do you want Windows to scan the disc drive on the BR and fix problems , so i say yes , and i then tells you it has corrected some errors , but then the Wave converter would'nt load , then , when it did , it would not respond , it would virtually crash everything , after this happening so many times i lost count , i decided to download an updated version of both driver and wave converter , but after uninstalling the driver , nothing on this planet will let me reinstall it , i've looked on the roland forum website , and apparently the 800 has had lots of complaints regarding drivers and the problems i have described , if i cannot rectify this problem , one of two things are going to happen , firstly i am contacting the olympic committee to see if they will consider adding a new section to the forthcoming games , BR-800 tossing , secondly its going back

Rob
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« Reply #1 on: October 23, 2010, 02:03:43 am »

Sorry to hear about these problems Rob. I have not experienced anything like it yet, but it sure would piss me of too if it happened. Only "problem" I have when connectin the 800 is that it takes ages for windows to recognise it and actually connect.

Is it still the original card you've got?

Have you tried putting the card in a card-reader ? If that works you maybe could get it backed up by copying the files to the computer.

I'd try initializing a card (new one, or if the old one if you've got that backed up) and try again.
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« Reply #2 on: October 23, 2010, 06:57:51 am »

Geir, which version of Windows do you use? Rob is using Vista, which I think might be a significant factor in this problem.

Only "problem" I have when connectin the 800 is that it takes ages for windows to recognise it and actually connect.

Do you still have ubuntu on your computer? If you do, does it also take a long time to recognise the BR-800 (suggesting that the problem is with the BR-800), or does it recognise it instantly (suggesting that the problem is with Windows)? Don't install the BR-800 drivers in ubuntu. It doesn't need them to use the BR Wave Converter or BR Rhythm Editor.

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Facemask93
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« Reply #3 on: October 23, 2010, 11:08:33 am »

Right , where do i start , firstly , many thanks 64 and Geir for all your sterling advice , i'm now up and running with all my songs intact and my driver installed , and may i add , computer recognizing my BR almost immediately
I think basically at the beginning , everything was fine because the original card was formatted or initiallized in the BR , but when i recieved my complimentary 8 gig card , i did not format it , just got on with using it and it worked , but as the card filled up problems got worse.
Anyway i tried everything that you guys suggested and still came up with a blank , then , my sixteen year old son said , whats all the trouble dad , i told him and he said , oh thats not how you do it , and sorted it out in about ten minutes.
Apparently ,  trying to install the driver with the BR not connected , as instructed , was wrong , my son just started the installation with it connected , and sure as hell it worked , now when i go to USB , backup,
a window opens with the Roland folder in it , and the BR is instantly connected , this is just too good to be true , halleluja

Bye the way , card readers recognize i Gig Roland flash cards , but , will not read 8 Gig Kingston flash Media , however ,  you can plug the 8 Gig card straight into your laptop and the Wave converter will read it very fast

Thanks again

Rob
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« Reply #4 on: October 23, 2010, 11:16:53 am »

Glad you worked it out Rob !! Wouldn't miss the awsome recordings you've been making on that toy, with your Røde mic !!!

64G: I use XP professional. My computer with ubuntu crashed during summer and I still haven't had time to set up a new one. Will do tho when time permits !
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Facemask93
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« Reply #5 on: October 25, 2010, 05:36:40 am »

Should anyone have the same problems I've encountered , this is the reply I receive from Roland support

Hello Mr Burns

Thank you for your email. I would recommend trying the following procedure:

1. Connect your BR800 via USB to your computer.

2. Press Menu and select USB from the list.

3. Select the Back Up option. Once the BR800 says "idling", go to your computer's Control Panel and double click the "Light Load" icon, then click Apply.

4. Restart your BR800 and computer, then try backing up again.

Kind regards

Nick







It may be of some help to any BR-800 owners

Rob
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« Reply #6 on: October 25, 2010, 05:37:44 am »

you are not called robert burns, how cool is that.
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Facemask93
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« Reply #7 on: October 25, 2010, 10:22:03 am »

I thought you knew that Jim , but get this , my Dads name is Rob Roy Ramsey Burns

Robert Burns
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« Reply #8 on: October 25, 2010, 01:21:58 pm »

He must have slept in class Roll Eyes

Back to topic, thanks for sharing that solotion Rob. Is it windows 7 or vista you're running on your computer?
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Facemask93
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« Reply #9 on: October 25, 2010, 06:02:53 pm »

Vista Geir , home edition , but i cant find this light load icon he's talking about
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« Reply #10 on: October 25, 2010, 07:58:42 pm »

The description of accessing the "Light Load icon" from Roland Tech Support is incomplete, inaccurate, and misleading. According to the Readme document from the BR-800 DVD, "Light Load" is a checkbox (not an icon) in the BR-800 driver settings. Here's the procedure from the Readme:


To change or verify settings

   1. When changing driver settings, always make sure to first quit all applications using the BR-800. This is unnecessary when only checking the settings.
   2. Open "Control Panel," click "Additional Options," and then click "BR-800."
      *   If you're using the Classic View, double-click "BR-800."
   3. The "BR-800 Driver Settings" dialog box will appear.
   4. To modify the settings, make the changes and click [OK]. To simply check the settings, be sure to click [Cancel] after viewing the settings.



And here's what the Readme says about "Light Load":


The "Light Load" check box
    Normally, you should leave this check box cleared.
    *   The modified setting will take effect after you turn the power of the BR-800 on/off.


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« Reply #11 on: October 25, 2010, 11:00:38 pm »

I had same driver problem. 2 days ago I've upgraded my S**T VISTA OPERATING SYSTEM to WIN 7 and problem is sorted..for now..  Grin
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pjd1
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« Reply #12 on: October 26, 2010, 02:39:29 am »

Just missed this thread but most of my concerns with the drivers and cubase le were all sorted when i give my laptop to a friend of mine who i think reloaded Vista !! i know use a stand alone computer with xp, and a dell with windows 7 on, no probs with any of them, bit frustrating to say the least but its up and running and most of all working !!

Dunny 
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Happiness is a warm Les Paul, Boss BR800, Fender Strat 70s original, Line 6 classical modeling guitar, yamaha ps 125 keyboard. Hohner Bass guitar.

 
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oldrottenhead
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« Reply #13 on: October 26, 2010, 02:46:30 am »

Quote
I thought you knew that Jim , but get this , my Dads name is Rob Roy Ramsey Burns

Robert Burns
i probably did but my memory is like a sieve.  R.R.R.R. now that is cool all those rolling r's, i presume you have some scottish heritage then.

will let you get back on topic.
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'I don't like country music, but I don't mean to denigrate those who do. And for the people who like country music, denigrate means 'put down'.



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Facemask93
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« Reply #14 on: October 26, 2010, 09:27:01 am »

I definately think Windows 7 is my next step , that is unless i can get my hands on to a Apple mac , dont think i've heard of anyone having probs with 7

Rob
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